So we decided to make the new 2-Stage DP media our standard media so you get it as part of the product. All orders placed in the last couple of weeks have included this and we have been shipping this into Amazon as well since mid June.
So if you place an order you will receive the DP media installed in the filter already.
We want your feedback on how this works for you so please make sure to email us and tell us what you think. We think this is a good upgrade for most customers. There may be situations where it is 'too good' but we think in general that it will provide better filtration over the majority of conditions. Note that you may need to clean it more frequently so be sure to check return-flow to your pool.
Hey All, we will have more AC filters available to ship from our location mid next week - July 1st, 2020. We have B filters available right now. Amazon will have B filters in stock (so you can save on shipping) in the coming days. AC's should be back in stock at Amazon in around 2 weeks. Take care and thanks for your patience. Mick
So we have been scrambling to get product built and shipped into Amazon. It takes about 10 days for products to become available from the time we ship them. We are out of B filters at Amazon and the inventory for A/C's is running low. Our stock for direct shipping from Orca (not Amazon) is out for A/C filters and we have a small number of B filters and we will ship those until we run out.
We will have plenty of inventory by June 28th for Shopify and then Amazon will be replenished by June 8th. Feel free to place an order and we will ship it out once we have inventory in place.
Sorry for the inconvenience. We know this is frustrating, but we are working hard to get product in place. Mick
We are back in stock at Amazon with more inventory heading in this week. Should be back to normal in the next week or so. Mick
Hey there all, our new 2-Stage Dust Pollen media is now available for purchase on Amazon. Please let us know what you think of our new media as we are very keen to get your feedback.
NEW 2-stage Filter Media for A/C and B filters
Check out our new video on when and how to clean your filter!
So we have had a few folks as us how frequently they should clean their OrcaFilter and the answer is, it depends...
There are a lot of variations that drive the frequency of cleaning but it is typically when the pressure coming out of the pump drops too low indicating the filter screen is highly clogged. As we have mentioned previously, the filter actually works better as it gets clogged as more and more finer particles get caught in the screen. Some of our customers are cleaning their filters every other day as they have a lot of pollen in the pool from surrounding trees. Some are cleaning every couple of weeks.
Here is a photo from our test pool which shows a filter that was still working well but we cleaned it anyway. It had been in the pump for 4 days. The white filaments on the filter are dead algae following addition of an algaecide. You can see the filter did a fine job removing the dead algae and there was still a lot in the pump housing which will get caught once we get the filter screen cleaned off and re-installed. Again, get to know how your pump feels when the filter is first installed and then keeps tabs on it as the filter get dirty.
When you clean the filter, remember to pull the screen all the way out. We will post a video of this on YouTube so you can see how we clean the screens off.
Hey Filter Fans,
We have had some enquiries about the Summer Escapes SFS 1000 Swimming Pool Pump and whether or not it can use the OrcaFilter. The SE Filter Pump uses an extension underneath the skimmer basket which attaches to one end of the C-Type filter. You can see this on the following image:
This is a pretty neat innovation in that the skimmer basket gets rid of a lot of the leaves and other coarse debris before hitting the filter.
The main difference between the A filter and the C filter which is what the Summer Escapes 1000GPH Skimmer Pump uses is the sealing flange on either end of the filter cartridge. In fact, many common filters say they are A/C (including ours) and here's the reason. If you look at the image below, you will see and additional sealing ring which has a diameter of 1.75" instead of the normal 2" (or 2-1/8").
In fact, the existing 2" Internal Diameter (ID) gasket that ships with your OrcaFilter will work, you just need to make sure that it is centered around the basket extension that goes into the top of the filter. We are also in the process of making the smaller diameter gasket (1-3/4" ID) to accommodate this and will be happy to ship one to existing customers who have the SFS 1000 Filter Pump. Available late August so contact us thru our contact page if you would like us to send you one.
Another issue that has come up is if the OrcaFilter is tall enough to properly seal in the SFS 1000 pump housing. In some cases it may not and it may seem like the filter is loose in the filter housing. It is simple to fix by adding an additional gasket but we only ship 2 gaskets in our standard product. If you contact us thru our contact page, and let us know your order number, we will be happy to send you an additional one at no charge.
We are also going to update our Order page to allow customers to include their pump model number so we can proactively ship additional gaskets and a smaller ID gasket. Have a great summer and stay cool! I also did a YouTube video to explain this which you can see here.